For years we have been intensively committed with the optimization of Holiday Resorts. With the increasing number of providers in the tourism industry, a variety of indicators has considerable significance. We review, analyze and assist in the design and implementation. Theoretically and practically.
How does the potential customer find out about this holiday destination?
How is the initial contact perceived?
Is all the potentially interesting information offered tot he customer?
Do the service descriptions match the service performances on site?
How do guests experience their holiday destination?
Is the service sufficient?
Is the satisfied guest used as a multiplier?
We review the entire resort with all its benefits, the marketing activities and the personnel management.